Notice something a little different when you opened this page?
Here’s the summarized version: As of September 12, 2022, Fusebill officially rebranded to become Stax Bill.
We’ve made some pretty big changes, but at the same time, the most important elements are staying the same.
Consider this article your introduction and your guide to Stax Bill: what’s changed, what’s still the same, and what you can expect as we move forward under a new brand.
What’s changed?
From the outside, we look like a completely different company—but what’s actually different now? Mostly, it’s the obvious:
- the name and logo (more on that later on),
- the colors (isn’t the teal fun?!), and
- the website (of course, we need the online experience to match).
Aside from the visual updates, we’re moving forward with more resources than ever before. That means we’re able to grow the product (and improve your AR processes) faster.
With that said…
What hasn’t changed?
The billing automation features you need and love aren’t going anywhere. Neither are the subscription management processes you grew used to in Fusebill.
Product-wise, we’re moving in the same direction as before, too—still automating the repetitive billing tasks to give you room to focus on the big picture—just with even more features in the pipeline.
You’ll also still be working with all the same people you know and love. The account executive, implementation manager, and customer success rep you’ve loved working with are all still here. The only people change we’re making? Adding more as we grow.
So, if our people, product, and plans haven’t changed, you’re probably wondering…
Why the change?
In the spring of 2021, we joined forces with paytech unicorn, Stax and immediately started working together to make our product and service even better.
We decided it was time to go all-in on this partnership and align our branding to fuel each other’s growth. After all, we’re on the same mission—helping businesses to get paid faster.
“In the last decade we have scaled from the ground up, sending over 64 million invoices and collecting hundreds of billions of dollars for our customers,” says TJ Carlson, General Manager of Stax Bill. “As we reach that next level of growth, we are excited for the opportunity to evolve and bring even more value to our customers. Our transition to Stax Bill reflects our powerful technology backed by the industry leading disruption and expertise of Stax.”
Looking to the future at Stax Bill
“Being built on a general ledger foundation, our software has always been able to go deeper into accounting functions than other options on the market,” says Carlson. “We’re already helping hundreds of businesses worldwide to bring efficiency to their recurring billing and related, repetitive AR tasks. Stax Bill is uniquely positioned to drive continued growth through SaaS automation thanks to our partnership with Stax alongside our automation expertise and powerful technology, something that has set us apart historically and will continue to set us apart in the future.”
We’re looking forward to this new era and working more closely with Stax than ever before. For our merchants, that means:
- even more time saved on accounts receivable processes,
- more resources available to help you automate the repetitive, and
- for businesses using Stax Bill Payments, better communication between your billing engine and payment gateway.
“I am beyond excited to embark on this next step in our business’s evolution,” Carlson concludes. “I can’t wait to see all the ways Stax Bill and its customers are able to unlock their automation superpowers.”
Quick FAQs about Fusebill
Q: Why did Fusebill rebrand to Stax Bill?
Fusebill rebranded to Stax Bill to align more closely with the mission and branding of its partner company, Stax. This rebranding reflects a unified effort to enhance their product and service offerings, helping businesses get paid faster and more efficiently.
Q: What changes can users expect with the transition from Fusebill to Stax Bill?
Users will notice changes in the name, logo, colors, and website design. However, the essential billing automation features and subscription management processes remain the same. The rebranding also brings more resources to improve product offerings and customer support.
Q: Will the billing automation features from Fusebill still be available in Stax Bill?
Yes, all the billing automation features that were available in Fusebill will continue to be available in Stax Bill. The company is committed to enhancing these features and adding new ones to further streamline billing processes.
Q: How does the rebranding to Stax Bill benefit existing customers?
Existing customers will benefit from enhanced resources, improved product development, and better integration with Stax’s payment gateway. This transition aims to save more time on accounts receivable processes and provide better overall service.
Q: Are there any changes in the support team with the rebranding to Stax Bill?
No, the support team remains the same. Customers will continue to work with the same account executives, implementation managers, and customer success representatives they have known and trusted. The company is also expanding the team to provide even better support.
Q: What prompted the rebranding from Fusebill to Stax Bill?
The rebranding was prompted by a strategic decision to fully integrate and align with Stax, a paytech company that Fusebill joined forces with in 2021. This move is aimed at leveraging both companies’ strengths to provide superior billing automation solutions.
Q: How does Stax Bill continue to set itself apart in the market?
Stax Bill sets itself apart with its powerful technology and deep integration with accounting functions, offering more efficient recurring billing and AR task automation. The partnership with Stax further strengthens its market position by combining industry-leading expertise and innovation.
Q: What remains unchanged with the transition to Stax Bill?
The core product direction, automation features, and customer service remain unchanged. Stax Bill will continue to automate repetitive billing tasks, allowing customers to focus on their business’s big picture.
Q: How will the partnership with Stax enhance Stax Bill’s offerings?
The partnership with Stax brings additional resources and expertise, enabling Stax Bill to develop new features faster and provide more comprehensive solutions. This collaboration also enhances the communication between the billing engine and payment gateway for businesses using Stax Bill Payments.
Q: What is the future vision for Stax Bill post-rebranding?
Stax Bill aims to drive continued growth through advanced SaaS automation, leveraging the powerful technology and industry disruption capabilities of Stax. The company is focused on evolving its offerings to bring even more value and efficiency to its customers.
